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Airports

Delivering continuity and resilience from kerbside to gate

Building Resilience Across Airports with World-Leading BCMS

Airport operations stretch far beyond the concourses and hallways of the airport where travellers are permitted. Across many airports, Business Continuity, Operational Resilience, and IT Disaster Recovery are treated as separate, siloed disciplines rather than building them into one unified resilience model.

The entire passenger journey can be interpreted as a series of interconnected services, mapping physical operations and IT systems in tandem with every function tied to its supporting technology and suppliers. Robust planning is needed to fully understand system dependencies, assess recovery priorities, and ensure rapid restoration of technology and systems in the event of disruption.

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Can you answer these questions with full confidence?

  • How do you ensure the safety and security of passengers, crew, and ground staff during emergencies or disruptive events?
  • How do you ensure your employees across airport departments are trained and prepared to respond to a crisis or disruption?
  • How do you ensure regulatory compliance in the context of operational resilience and business continuity in different jurisdictions?
Continuity2 doesn’t just provide software; we offer strategic guidance, configurable workflows, and sector-specific best practices to create plans for airports that reflect customer expectations and real-world issues.
Planning for Business Continuity in GBS Organisations

Planning for Business Continuity in Airport Operations

Effective BC planning involves establishing critical functions, identifying potential risks and vulnerabilities, creating response plans by prioritising resources for quick recovery, training employees, and testing the plans regularly. Without a strategic approach in place, airport operational teams will struggle to align departments and gain insights into service continuity.

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Building Operational Resilience for Airports at Every Level

True operational resilience cannot be built on inconsistent updates and reactive planning cycles focused on inaccurate or static recovery time objectives. Dynamic mapping of all airport services, functions, and systems, from kerbside to gate, creates a single resilience model supported with detailed plans and testing.

Building Operational Resilience for Global Business Services
Align critical functions and domains around service delivery and passenger experience supported by strong governance and robust digital infrastructure.
Dynamic IT DR Plan Creation

Implementing IT Disaster Recovery in Airport Operations

Poor visibility across systems like baggage handling and security zones leads to miscommunication amongst departments and fragmented emergency responses. Integrated dashboards and response coordination workflows unify IT and critical infrastructure to give a full overview of systems.

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Presenting One Unified Platform for Airports

Many current tools currently lack aviation-specific workflows. C2’s Meridian dedicated airport software is a centralised, fully-configurable platform with industry-specific language and service layers built in. Control business continuity, operational resilience, and IT disaster recovery from one solution purpose-built for your needs.

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Empowering operational resilience for nearly two decades, Continuity2 is trusted by

The C2 tool we have been using at IATA has been great so far. More updates and time need to be spent on updating it but overall we are very satisfied. The customer support is amazing. There are many pros to the use of C2 for IATA for our business continuity. The layout is quite good, and one is able to understand the various logos once using it. The actual functionalities are amazing, the ability to call the customers, and clients and team members. And the ability to have users involved that are not part of the system. What is also amazing is the support team and the quick response times.

- Rohan V., Fraud Prevention

Key Features of C2's Meridian BCMS

  • Management Information & Reporting

    A real-time overview of your entire BCMS.

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  • Business Impact Analysis (BIA)

    Conduct, analyse, and get your BIA reports.

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  • Plan
    Management

    Create any plans with ease with our Template Creator.

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  • Risk
    Management

    Streamline your risk assessments with our fully integrated RMS.

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  • Operational Resilience

    Smart automation for Operational Resilience framework.

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  • Exercise & Testing

    Carry out drills and exercises from start to finish.

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  • Corrective
    Action

    Fully functioning corrective action tracking system.

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  • Audit & Compliance Management

    Conduct internal audits with minimal effort.

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  • Document
    Management

    Manage all documents with smart reminders and version control.

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  • Policy Management

    Manage your BC plans based on policy and KPIs.

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  • Incident Management

    Create and track incidents with real-time updates and native mobile app.

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  • IT Disaster recovery

    Automate your IT DR plans based on priority.

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Why Choose C2 Meridian Software?

  • 20+ Years Industry Experience

    We’ve been empowering resilience for decades & know this discipline inside-out.

  • Unrivalled Service & Support

    Our technical analysts & service delivery team are with you every step of the way.

  • Incident Notification

    In-built system to make it easy to communicate quickly across multiple channels.

  • UX Approach

    We design every part of the User Experience from scratch, to make things simple and intuitive for you.

  • State-Of-The-Art Security

    Choices of user authentication solutions, e.g. MFA and SSO.

  • ISO Accredited

    Aligned to international best practices. ISO 22301:2012 & ISO 22317:2015

Go Ahead, See What C2 Can Do!

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Demo

  • 1

    Tell us about you.

    From the number of plans you're looking to manage to the specific functionality that your business needs. The more we know, the more we will make BC easy and effective to implement.
  • 2

    See Continuity2 in action.

    Our experts will demonstrate how our BCMS will streamline your processes and achieve resilience. You will see a product walkthrough, hear case studies, success stories, and ask questions!
  • 3

    Implement it your way.

    Our BC experts tailor your implementation based on your specific requirements, working closely with you every step of the way.

Don't just take our word for it.

Business Continuity Solutions Provider for Organisations Worldwide

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4.3

FAQs

What is Business Continuity?

Business continuity is the planning and preparation required to ensure the organisation can maintain its operations when unexpected or disruptive events occur. With the right tool, the organisation can develop and implement a successful business continuity plan that withstands disruptions and maintain and recover operations as effectively and efficiently as possible.

What is Operational Resilience?

Operational Resilience refers to the collective ability of an organisation’s workforce, culture, and structure to maintain critical functions during unexpected events or disruptions. Resilient organisations are built with strong employee engagement where people work and collaborate with a shared purpose.

Who is responsible for the Business Continuity plan?

In resilient organisations, the Emergency Planning Officer usually oversees business continuity plans to ensure that the organisation can continue to run in the event of emergencies or disruptions. The job title can vary, including Emergency Management Specialist, Emergency/Disaster Preparedness Coordinator, and Crisis Management Officer.

What are the benefits of implementing Business Continuity software within airport organisations?

BCMS solutions offer a structured and efficient approach to managing business continuity efforts. It helps streamline planning, assess risks, allocate resources, facilitate communication, conduct testing, and ensure compliance. By leveraging such software, airports can enhance their preparedness, responsiveness, and resilience in the face of disruptions or emergencies.

Where can I learn more about Continuity2 Meridian BCMS Solutions?

Visit Our Software for a full overview of C2's Meridian BCMS key features. You can also explore more resources for planning business continuity and best practices in our Blog section.

Got a question? Send us your query and we will get back to you as soon as possible