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Healthcare

Shield critical operations during times of disruption

Building Resilience in the Healthcare Industry With World-Leading BCMS

Healthcare services, such as NHS Trusts, are responsible for safeguarding and promoting the health and well-being of individuals and communities.

Served as the frontline defence in times of emergencies, disease outbreaks, and public health crises, healthcare organisations are expected and required to have robust business continuity plans (BCPs) to continue delivering critical services and support emergency services.

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Building Resilience In The Healthcare Industry With World Leading BCMS
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Can you answer these questions with full confidence?

  • Are you and your organisation prepared for the next pandemic?
  • How would you respond to critical staffing shortages?
  • Do you have a comprehensive EPRR strategy in place?
NHS bodies, emergency services, and local authorities are Category 1 responders, subject to the full set of civil protection duties. Thus, healthcare organisations have a duty to put in place continuity arrangements under the Civil Contingencies Act 2004 and the Health and Care Act 2022.
Planning For Business Continuity In The Healthcare Sector

Planning for Business Continuity in the Healthcare Sector

Effective BC planning involves establishing critical functions, identifying potential risks and vulnerabilities, creating response plans by prioritising resources for quick recovery, training employees, and testing the plans regularly. Without a proactive approach in place, healthcare organisations may risk disruptions in patient care, compromised operations, potential harm to both patients and staff, and long-term damage to health as a foundation to society.

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Integrating Technologies in Emergency Preparedness, Resilience and Response (EPRR)

A BCM software tool can help identify potential threats and the impact on business operations those threats, if realised, might cause. The software can also assist in simulating and testing EPRR plans through scenario-based exercises to evaluate their effectiveness.

Integrating Technologies In Emergency Preparedness Resilience And Response EPRR
Both Barclays and Deloitte identified staff absenteeism mid- and post-COVID-19 as a major challenge for healthcare organisations in the UK and worldwide. Healthcare providers must, for example, prepare to manage the legal, practical, and operational risks presented by the growing threat of industrial dispute.
Providing a Resilient Response to Health Emergencies

Providing a Resilient Response to Health Emergencies

By prioritising resilience, healthcare providers can ensure the safety of patients, staff, and communities, as well as effectively manage and mitigate the impact of emergencies. This involves developing emergency protocols, establishing robust communication channels, and mobilising necessary resources.

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Using BCMS Solutions in the Healthcare Sector

Instead of spending manual hours planning and carrying out BC or EPRR tasks, C2’s Meridian software allows healthcare organisations to create, store, manage, and distribute business continuity plans through smart automation and data collection. Investing in BC technology can help simplify and improve organisation-wide engagement.

Using BCMS Solutions in the Healthcare Sector

Key Features of C2's Meridian BCMS

  • Management Information & Reporting

    A real-time overview of your entire BCMS.

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  • Business Impact Analysis (BIA)

    Conduct, analyse, and get your BIA reports.

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  • Plan
    Management

    Create any plans with ease with our Template Creator.

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  • Risk
    Management

    Streamline your risk assessments with our fully integrated RMS.

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  • Operational Resilience

    Smart automation for Operational Resilience framework.

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  • Exercise & Testing

    Carry out drills and exercises from start to finish.

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  • Corrective
    Action

    Fully functioning corrective action tracking system.

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  • Audit & Compliance Management

    Conduct internal audits with minimal effort.

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  • Document
    Management

    Manage all documents with smart reminders and version control.

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  • Policy Management

    Manage your BC plans based on policy and KPIs.

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  • Incident Management

    Create and track incidents with real-time updates and native mobile app.

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  • IT Disaster recovery

    Automate your IT DR plans based on priority.

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The implementation was smooth, and we had enough training, the C2 Support team are very responsive and helpful, I have asked for some improvements and they have sent it to the team to review. The software captures all the plans and important documents in one place, the reminders system is efficient when it comes to handling dozens of BIAs and Plans. It also has other capabilities such as call tree testing to communicate with our staff when needed.

- Omar El Shaer, Business Continuity Manager, Bupa

Trusted by organisations across the world for the last 20 years and counting

Why Choose C2 Meridian Software?

  • 20+ Years Industry Experience

    We’ve been empowering resilience for decades & know this discipline inside-out.

  • Unrivalled Service & Support

    Our technical analysts & service delivery team are with you every step of the way.

  • ISO Accredited

    Aligned to international best practices. ISO 22301:2012 & ISO 22317:2015

  • UX Approach

    We design every part of the User Experience from scratch, to make things simple and intuitive for you.

  • Built for Frontline Workers

    A true, seamless high availability of BC plans through a native mobile app.

  • State-Of-The-Art Security

    Choices of user authentication solutions, e.g. MFA and SSO.

Don't just take our word for it.

Business Continuity Solutions Provider for Organisations Worldwide

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Go Ahead, See What C2 Can Do!

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Demo

  • 1

    Tell us about you.

    From the number of plans you're looking to manage to the specific functionality that your business needs. The more we know, the more we will make BC easy and effective to implement.
  • 2

    See Continuity2 in action.

    Our experts will demonstrate how our BCMS will streamline your processes and achieve resilience. You will see a product walkthrough, hear case studies, success stories, and ask questions!
  • 3

    Implement it your way.

    Our BC experts tailor your implementation based on your specific requirements, working closely with you every step of the way.

FAQs

What is Business Continuity?

Business continuity is the planning and preparation required to ensure the organisation can maintain its operations when unexpected or disruptive events occur. With the right tool, the organisation can develop and implement a successful business continuity plan that withstands disruptions and maintain and recover operations as effectively and efficiently as possible.

What is Operational Resilience?

Operational Resilience refers to the collective ability of an organisation’s workforce, culture, and structure to maintain critical functions during unexpected events or disruptions. Resilient organisations are built with strong employee engagement where people work and collaborate with a shared purpose.

Who is responsible for the Business Continuity plan?

In resilient organisations, the Emergency Planning Officer usually oversees business continuity plans to ensure that the organisation can continue to run in the event of emergencies or disruptions. The job title can vary, including Emergency Management Specialist, Emergency/Disaster Preparedness Coordinator, and Crisis Management Officer.

Is Business Continuity a legal requirement for health services?

In the United Kingdom, Category 1 responders, including NHS bodies, emergency services, and local authorities, have a legal obligation to implement adequate contingency plans in order to maintain public safety and guarantee that essential services can still be provided. They must plan for emergencies, including setting up methods for coordination with other emergency and local services and communication with the public, under the Civil Contingencies Act.

What is Emergency Preparedness, Resilience and Response (EPRR)?

Emergency Preparedness, Resilience and Response (EPRR) is a comprehensive framework that all NHS organisations and providers of NHS-funded services must address and comply with in order to maintain critical services in times of disruption, under the Civil Contingencies Act 2004 and the Health and Care Act 2022.

Where can I learn more about Continuity2 Meridian BCMS Solution?

Visit Our Software for a full overview of C2's Meridian BCMS key features. You can also explore more resources for planning business continuity and best practices in our Blog section.

Got a question? Send us your query and we will get back to you as soon as possible