Global Business Services
Keep enterprises thriving on a global scale
Building Resilience in Global Business Services with World-Leading BCMS
By streamlining and integrating business processes to enable more efficient and effective services, Global Business Services (GBS) plays a multifaceted role in society, from enhancing operational efficiency to fostering globalisation.
Disruptions to GBS operations can trigger a domino effect on companies relying on GBS due to the interconnected nature of modern business operations. Robust business continuity (BC) planning and management are therefore an integral part of any GBS organisation.
Book a demo
Can you answer these questions with full confidence?
- How do you ensure continuity in critical business functions and services, if and for future pandemics?
- How do you ensure your employees across many locations worldwide are trained and prepared to respond to a crisis or disruption?
- How do you ensure regulatory compliance in the context of operational resilience and business continuity in different jurisdictions?
Planning for Business Continuity in GBS Organisations
Effective BC planning involves establishing critical functions, identifying potential risks and vulnerabilities, creating response plans by prioritising resources for quick recovery, training employees, and testing the plans regularly. Without a strategic approach in place, GBS organisations may find it challenging to recover from crises, leading to significant financial losses, reputational damage, and even business failure.
Book a demoInvesting in Business Continuity in GBS Operations
A comprehensive BCM software tool, like C2’s Meridian, can help GBS organisations develop, manage, and activate response plans during disruptions. It enables real-time monitoring of critical processes, facilitates communication and collaboration, automates recovery procedures, and provides valuable data insights for continuous improvement and resilience building.
Building Operational Resilience for Global Business Services
To ensure continued ability to deliver critical business services if disruptions to normal operations occur, GBS organisations must implement robust BC plans, establish redundant systems, regularly assess risks, foster strong supplier relationships, and invest in agile technologies and skilled personnel.
Book a demoUsing BCMS Solutions in Global Business Services
Instead of spending manual hours planning and carrying out BC tasks, C2’s Meridian software is a centralised, fully-configurable platform that allows players in Global Business Services to create, store, manage, and distribute business continuity plans through smart automation and data collection.
Key Features of C2's Meridian BCMS
-
Management Information & Reporting
A real-time overview of your entire BCMS.
Find out more -
Business Impact Analysis (BIA)
Conduct, analyse, and get your BIA reports.
Find out more -
Plan
ManagementCreate any plans with ease with our Template Creator.
Find out more -
Risk
ManagementStreamline your risk assessments with our fully integrated RMS.
Find out more -
Operational Resilience
Smart automation for Operational Resilience framework.
Find out more -
Exercise & Testing
Carry out drills and exercises from start to finish.
Find out more -
Corrective
ActionFully functioning corrective action tracking system.
Find out more -
Audit & Compliance Management
Conduct internal audits with minimal effort.
Find out more -
Document
ManagementManage all documents with smart reminders and version control.
Find out more -
Policy Management
Manage your BC plans based on policy and KPIs.
Find out more -
Incident Management
Create and track incidents with real-time updates and native mobile app.
Find out more -
IT Disaster recovery
Automate your IT DR plans based on priority.
Find out more
The implementation process initially felt a little daunting, as I had over 130 various government and statutory authorities to get through the initial setup. However, the team at C2 were amazing and took the volume of work and inexperience of some of the trainees, in hand and provided an excellent service. The support from 2 is excellent. Nothing is too small a question or too big a problem. The team are always only an email away and if anyone is due to be away from the office, we are kept updated with a temporary point of contact. The value for money C2 provides in comparison to the competition is respectable.
- Kieth Beckley, Business Continuity Officer, Cayman Island Government
Trusted by organisations across the world for the last 20 years and counting
Why Choose C2 Meridian Software?
-
20+ Years Industry Experience
We’ve been empowering resilience for decades & know this discipline inside-out.
-
Unrivalled Service & Support
Our technical analysts & service delivery team are with you every step of the way.
-
Incident Notification
In-built system to make it easy to communicate quickly across multiple channels.
-
UX Approach
We design every part of the User Experience from scratch, to make things simple and intuitive for you.
-
State-Of-The-Art Security
Choices of user authentication solutions, e.g. MFA and SSO.
-
ISO Accredited
Aligned to international best practices. ISO 22301:2012 & ISO 22317:2015
Don't just take our word for it.
Business Continuity Solutions Provider for Organisations Worldwide
Paul G.
BCRM Manager
Helen T.
Business Continuity Manager
Rohan V.
Fraud Prevention
See what people say about us on
Go Ahead, See What C2 Can Do!
Access a
Demo
-
1
Tell us about you.
From the number of plans you're looking to manage to the specific functionality that your business needs. The more we know, the more we will make BC easy and effective to implement. -
2
See Continuity2 in action.
Our experts will demonstrate how our BCMS will streamline your processes and achieve resilience. You will see a product walkthrough, hear case studies, success stories, and ask questions! -
3
Implement it your way.
Our BC experts tailor your implementation based on your specific requirements, working closely with you every step of the way.
FAQs
What is Business Continuity?
Business continuity is the planning and preparation required to ensure the organisation can maintain its operations when unexpected or disruptive events occur. With the right tool, the organisation can develop and implement a successful business continuity plan that withstands disruptions and maintain and recover operations as effectively and efficiently as possible.
What is Operational Resilience?
Operational Resilience refers to the collective ability of an organisation’s workforce, culture, and structure to maintain critical functions during unexpected events or disruptions. Resilient organisations are built with strong employee engagement where people work and collaborate with a shared purpose.
Who is responsible for the Business Continuity plan?
In resilient organisations, the Emergency Planning Officer usually oversees business continuity plans to ensure that the organisation can continue to run in the event of emergencies or disruptions. The job title can vary, including Emergency Management Specialist, Emergency/Disaster Preparedness Coordinator, and Crisis Management Officer.
What are the benefits of implementing Business Continuity software within GBS organisations?
BCMS solutions offer a structured and efficient approach to managing business continuity efforts. It helps streamline planning, assess risks, allocate resources, facilitate communication, conduct testing, and ensure compliance. By leveraging such software, GBS organisations can enhance their preparedness, responsiveness, and resilience in the face of disruptions or emergencies.
Where can I learn more about Continuity2 Meridian BCMS Solution?
Visit Our Software for a full overview of C2's Meridian BCMS key features. You can also explore more resources for planning business continuity and best practices in our Blog section.
Got a question? Send us your query and we will get back to you as soon as possible