Operational Resilience Software – Continuity2
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operational resilience

Empower your organisation to weather any disruption with C2’s Operational Resilience Software

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Marc McStay Company: C2 Operational Resilience MI Performance OR HEALTH         70% Service Group 1 Service Group 2 Service Group 3 Service Group 4 0 100% OVERVIEW Viewing: Scenario Tests        (singoff)           25%       Risks (target date)      100%   ACTIONS (target date)       60%      Self Assessment      50%     SIA (signoff)    60%    Plans (signoff)    60% ANALYSIS REPORTS Summary SERVICE GROUPS C2 Quick Search
Search Marc McStay Logout Archive Document Management Corrective Action Reports Audit & Compliance Learning Management Call List Management Plan Management MI Performance Administration Administration Administration Service Management Search Create Important Business Services Service Group SG20 ID Search Withdrawal of cash from an ATM Service S12 ID Enabling Services Service Group S12 ID Search CHAPS Payment Outbound Activity ACT20 ID Making a same day electronic payment Service S56 ID Link / Create Activity Create Service Create Service Group
Marc McStay Logout Archive IBSIA Plan Management IBSIA Administration Operational Resilience / IBS Impact Analysis Service Impact Analysis BCMS I IMPACT ANALYSIS FOR PRIVATE BANKING - MAKE A SAME DAY ELECTRONIC PAYMENT 1. Describe the Service 2. Understanding the Impact 3. Critical Time Period 4. Resource Mapping 5. Additional Questions
Type something Marc McStay Account Archive Document Management Corrective Action Reports Audit & Compliance Learning Management Call List Management Plan Management MI Performance Administration Administration Risk Management Your upcoming {exercises} Current 3 A list of your previously completed {exercises} Completed 1 02/02/2023 29/13/2024 Loss of Supplier Created Name Signoff Due Date Policy Driven Actions 29/13/2024 Exercise Execution Date Status Scheduled 02/02/2023 01/03/2024 Loss of IT 01/03/2024 Overdue 02/02/2023 Loss of Location Unplanned Frequency Annually Bimonthly Manage {Exercises} New {Exercise} Manage {Exercises}
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Organisations that trust us

C2 is an application designed to manage a business continuity management system from a to z. We have been using C2 since November 2017, using it to implement an ISO 22301 compliant BCMS within 12 months. Customer and technical support are excellent, reacting very fast and effectively.

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Tim W.

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Demo

  • 1

    Tell us about you.

    From the number of services you're looking to analyse to the specific functionality that your business needs. The more we know, the more we will make operational resilience easy and effective to implement.
  • 2

    See Continuity2 in action.

    Our experts will demonstrate how our operational resilience software will streamline your processes and achieve resilience. You will see a product walkthrough, hear case studies, success stories, and ask questions!
  • 3

    Implement it your way.

    Our operational resilience experts tailor your implementation based on your specific requirements, working closely with you every step of the way.
Trusted by organisations across the world for the last 20 years and counting

Turn Resilience Challenges into Opportunities with C2

C2's Meridian BCMS is not just a complete business continuity solution. Our software offers a full business continuity, risk, and resilience platform that simplifies, strengthens, and automates your entire resilience programme.

Go Ahead, See What C2 Can Do!

With over 21 years of empowering resilience worldwide, backed by our expertise in business continuity standardisation, cutting-edge technology, and unwavering support, our BCMS isn't just the best — it's an integral part of your business continuity strategies and success.

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Operational Resilience Software Features

From reactive response to proactive resilience, our operational resilience software allows you to identify, analyse, and protect your organisation’s Important Business Services (IBS) through smart automation and data collection.

Purpose-built for FCA/PRA operational resilience, C2 Meridian offers a strong suite of tools for identifying important business services (IBS), setting impact tolerance, mapping resources and all dependencies, supporting scenario testing, and facilitating self-assessment—all in one software.

Identify Important Business Services (IBS)

Identify Important Business Services (IBS) with our customised analysis tool. Evaluate each service to accurately determine which ones align with the FCA/PRA's definition of intolerable harm, ensuring regulatory compliance and focused Operational Resilience management.

Marc McStay Logout Archive IBSIA Plan Management IBSIA Administration Operational Resilience / IBS Impact Analysis Service Impact Analysis BCMS I IMPACT ANALYSIS FOR PRIVATE BANKING - MAKE A SAME DAY ELECTRONIC PAYMENT 1. Describe the Service 2. Understanding the Impact 3. Critical Time Period 4. Resource Mapping 5. Additional Questions
Marc McStay Logout Archive Document Management Corrective Action Reports Audit & Compliance Learning Management Call List Management Plan Management ITDR MI Performance Administration Administration BCMS    Impact Analysis for Private Banking - Make a same day electronic payment Progress

Set impact tolerances

Automatically set impact tolerances through analysis of customer harm, market share, and organisational safety. Easily track, identify, and display these tolerances, with the option to view and download comprehensive reports. Once approved by the board, seamlessly monitor impact tolerances within the platform, ensuring ongoing compliance and risk management.

Map resources and all dependencies

Capture relevant mapping data, including people, locations, suppliers, information, and systems—ensuring accuracy and consistency by selecting from predefined lists. Automatically flag vulnerabilities, generating detailed reports to address potential risks. Seamlessly integrate business continuity data where applicable, providing a comprehensive approach.

Marc McStay Logout Archive Document Management Corrective Action Reports Audit & Compliance Learning Management Call List Management Plan Management MI Performance Administration Administration Administration Explore Search RTO < 8 Hours Banking & Payments RTO < 4 Hours Fixed Assets RTO < 8 Hours Financial Reporting RTO < 8 Hours Fraud RTO < 8 Hours Remitance Processing RTO < 4 Hours Accounts Payable RTO < 24 Hours Accounts Recievable RTO < 6 Hours Core RTO < 8 Hours Accounting General Ledger Outputs Inputs ZOOM | VIEWING Accounting General Ledger JUMP TO Dependency View
Type something Marc McStay Account Archive Document Management Corrective Action Reports Audit & Compliance Learning Management Call List Management Plan Management MI Performance Administration Administration Risk Management Your upcoming {exercises} Current 3 A list of your previously completed {exercises} Completed 1 02/02/2023 29/13/2024 Loss of Supplier Created Name Signoff Due Date Policy Driven Actions 29/13/2024 Exercise Execution Date Status Scheduled 02/02/2023 01/03/2024 Loss of IT 01/03/2024 Overdue 02/02/2023 Loss of Location Unplanned Frequency Annually Bimonthly Manage {Exercises} New {Exercise} Manage {Exercises}

Run severe but plausible scenarios

Conduct tests directly within the C2 platform, streamlining the process with instant report generation and approval. Customise and target scenario tests to address specific vulnerabilities, ensuring tailored solutions that enhance security and performance.

Build service continuity plans

Automatically identify vulnerabilities by mapping data on system and human factors, combined with scenario testing. Generate detailed reports that pinpoint specific weaknesses and misalignments, enabling the creation of precise, targeted action plans for enhanced security and efficiency.

Type something Marc McStay Account Archive Document Management Corrective Action Reports Audit & Compliance Learning Management Call List Management Plan Management MI Performance Administration Administration Risk Management BCMS   Plan Exercises New {Exercise} View Plans Make A Same Day Electronic Payment Plan Exercises
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Evidence your firm’s resilience journey

Capture questions directly within the platform, with real-time monitoring and tracking of responses. Easily upload relevant evidence, providing a centralised oversight that enhances transparency and control.

Completely
Customisable
to Fit Your Brand!

Make it yours. C2's Meridian BCMS comes with a fully integrated theming engine, allowing you to use your imagery and completely customise the look to fit your brand.

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A Complete Suite of Features for Operational Resilience, Business Continuity, Risk Management, IT DR, and more

Operational resilience is just one component of a broader and more comprehensive practice of business continuity and risk management. With our deep understanding of the field, C2 Meridian software is built to encapsulate all of these needs.

C2 software is a robust platform for business continuity, operational resilience, risk management, and IT disaster recovery—all within a single, integrated platform.

  • Management Information & Reporting

    A real-time overview of your entire BCMS.

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  • Business Impact Analysis (BIA)

    Conduct, analyse, and get your BIA reports.

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  • Plan
    Management

    Create any plans with ease with our Template Creator.

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  • Risk
    Management

    Streamline your risk assessments with our fully integrated RMS.

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  • Operational Resilience

    Smart automation for Operational Resilience framework.

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  • Exercise & Testing

    Carry out drills and exercises from start to finish.

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  • Corrective
    Action

    Fully functioning corrective action tracking system.

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  • Audit & Compliance Management

    Conduct internal audits with minimal effort.

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  • Document
    Management

    Manage all documents with smart reminders and version control.

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  • Policy Management

    Manage your BC plans based on policy and KPIs.

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  • Incident Management

    Create and track incidents with real-time updates and native mobile app.

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  • IT Disaster Recovery

    Automate your IT DR plans based on priority.

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One Software for Business Continuity, Operational Resilience, and More

Empower your business with our all-in-one software solution, designed to enhance operational resilience, ensure business continuity, and streamline your processes for success.

Dedication to Innovation & Continuous Improvement State-of-the-Art Security 20+ Years of Industry Experience & Expertise Integrated Risk, Resilience & Business Continuity Customisable to Your Brand ISO Accredited & Aligned to International Best Practices incl. FCA/PRA & ISO 22301 Currently Available In 13 Languages More coming soon! Dynamic Template System & Reporting Lead with a UX approach Unrivalled Service & Support

Overall: C2 is an application designed to manage a business continuity management system from a to z. We have been using C2 since November 2017, using it to implement an ISO 22301 compliant BCMS within 12 months. Customer and technical support are excellent, reacting very fast and effectively.

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Tim

Head of Corporate Security

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Operational Resilience Software FAQs

What is operational resilience software?

Operational resilience software is a specialised tool designed to help organisations maintain critical business services during disruptions. It ensures that businesses can continue to operate and meet their objectives even in the face of unexpected events such as cyberattacks, natural disasters, or system failures, to name a few.

The software typically includes modules for:

  • Identifying important business services (IBS)
  • Conducting SIA
  • Setting the maximum tolerable level of disruption to each IBS, mapping of resources and processes
  • Facilitating scenario testing
  • Documenting these processes and assessments

For a holistic approach, the software should also facilitate business continuity planning, disaster recovery, incident management, and compliance with regulatory standards like ISO 22301 and FCA/PRA guidelines​​.

Why is operational resilience important for my organisation?

Operational resilience is crucial because it ensures your organisation can withstand and recover from disruptions, protecting your brand reputation, financial stability, and regulatory compliance. By maintaining essential functions during a crisis, you minimise downtime, safeguard customer trust, and ensure long-term business success​.

How does operational resilience software work?

A decent operational resilience software should integrate various functions necessary for maintaining both operational resilience and business continuity.

It should allow you to identify important business services, assess risks, map dependencies, and develop continuity plans. The software should also automate tasks such as risk management, incident response, and compliance monitoring, providing real-time insights through dashboards and reports​​.

Who needs to comply with the UK’s operational resilience framework?

While Operational Resilience Framework was initially applied to UK financial institutions under regulation by the FCA and PRA, other organisations outside of the financial sector are finding value in the framework as a best practice model from which to work.

How does Continuity2’s software support operational resilience?

Continuity2’s Meridian BCMS is a comprehensive platform that supports all aspects of operational resilience. It automates the creation and management of business continuity plans, conducts real-time risk assessments, and ensures compliance with relevant standards.

Our software also offers features like mobile access, dynamic reporting, incident management, and the newly-launched ITDR, making it easier for organisations to maintain operational continuity under any circumstances​​​.

Can operational resilience software help with regulatory compliance?

Yes, operational resilience software like C2’s Meridian BCMS is designed to help organisations comply with regulatory requirements. For example, it includes dedicated modules for FCA and PRA compliance, allowing organisations to manage important business services, run impact analyses, and generate compliance reports effortlessly. This ensures that your organisation meets all necessary regulations while maintaining operational efficiency​​.

Got a question? Send us your query and we will get back to you as soon as possible

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Operational Resilience Resources

A group of business professionals engaged in a discussion around a conference table in a modern office setting. The participants are diverse in gender and age, and they appear focused on the conversation. The background features large windows with a cityscape view.
What Is Operational Resilience, and How to Build an Operational Resilience Framework

Operational resilience is the ability of an organisation to quickly adapt and recover from disruptive events and minimise the impact on stakeholders.
A group of business professionals in formal attire are having a meeting around a conference table in a modern office with large windows. The participants, including two women and a man, are engaged in discussion. A flipchart and glass water jug are visible in the background.
Operational Resilience vs Business Continuity

Find out what operational resilience and business continuity are as well as their key differences here.
An infographic titled Effective Business Continuity Strategy with three main steps illustrated in separate boxes: Test Your BCP Plan with a checklist and gears icon, Review Your BCP Plan Details with a document and pencil icon, and Integrate Your BCP Plan with interlocking gears icon. The background is blue, and there are arrows indicating the flow from one step to the next.
What is business resilience?

What helps organisations protect and maintain their business operations? Preparation, business continuity planning and resilience are essential components of an effective strategy.
Two business professionals reviewing sales and summary reports on a table. One person is pointing at the printed graphs and charts, while the other is using a laptop displaying additional data and graphs. The setting suggests a collaborative analysis of financial or business performance.
The Role of a Resilience Manager

It takes a resilient manager to lead on operational resilience. So what's the role of a Resilience Manager and what key characteristics will serve them well?
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Everything You Need to Know about DORA

What is DORA? The Digital Operational Resilience Act (or DORA, for short) is a new regulation designed to impact financial entities that operate across the European Union.
Business professionals analyzing charts and graphs on a clipboard at a table. One person is pointing at the documents, while another is using a laptop and a third person is holding a tablet. The setting suggests a collaborative review of business impact analysis data.
How Supply Chain Diversification Can Strengthen Your Operational Resilience

Explore key challenges, benefits, and best practices for supply chain diversification, and how you can use it to maintain operational resilience.
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BoE / FCA / PRA - Operational Resilience Within C2's Meridian BCMS

The BoE, FCA, and PRA published their final policy for Operational Resilience on the 29th of March 2021 centred around analysing and protecting the Important Business Services.
A woman dressed in business attire leans her head in frustration against a wall covered in documents, graphs, and charts. The mood suggests stress or exhaustion. The bottom right corner has a blue triangle with the text C2 Blog and a circular logo.
Business Continuity Incident Examples

As part of business continuity planning, businesses must develop a comprehensive BC plan in order to mitigate risks and remain operational in the face of disruption.

At C2, Innovation Fuels Progress

We dedicate over 30% of our annual revenue to R&D, driving innovation in our products and the industry. Constantly seeking a better, faster, and easier way, we analyse every process to enhance workflows, ensuring users achieve outcomes swiftly and effortlessly. Our commitment to continual improvement is reflected in our development roadmap. We believe in maximising customer investment by delivering all enhancements to our product without additional costs.

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