Airports
Delivering continuity and resilience from kerbside to gate
Building Resilience Across Airports with World-Leading BCMS
Airport operations stretch far beyond the concourses and hallways of the airport where travellers are permitted. Across many airports, Business Continuity, Operational Resilience, and IT Disaster Recovery are treated as separate, siloed disciplines rather than building them into one unified resilience model.
The entire passenger journey can be interpreted as a series of interconnected services, mapping physical operations and IT systems in tandem with every function tied to its supporting technology and suppliers. Robust planning is needed to fully understand system dependencies, assess recovery priorities, and ensure rapid restoration of technology and systems in the event of disruption.
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Can you answer these questions with full confidence?
- How do you ensure the safety and security of passengers, crew, and ground staff during emergencies or disruptive events?
- How do you ensure your employees across airport departments are trained and prepared to respond to a crisis or disruption?
- How do you ensure regulatory compliance in the context of operational resilience and business continuity in different jurisdictions?
Planning for Business Continuity in Airport Operations
Effective BC planning involves establishing critical functions, identifying potential risks and vulnerabilities, creating response plans by prioritising resources for quick recovery, training employees, and testing the plans regularly. Without a strategic approach in place, airport operational teams will struggle to align departments and gain insights into service continuity.
Book a DemoBuilding Operational Resilience for Airports at Every Level
True operational resilience cannot be built on inconsistent updates and reactive planning cycles focused on inaccurate or static recovery time objectives. Dynamic mapping of all airport services, functions, and systems, from kerbside to gate, creates a single resilience model supported with detailed plans and testing.
Implementing IT Disaster Recovery in Airport Operations
Poor visibility across systems like baggage handling and security zones leads to miscommunication amongst departments and fragmented emergency responses. Integrated dashboards and response coordination workflows unify IT and critical infrastructure to give a full overview of systems.
Book a DemoPresenting One Unified Platform for Airports
Many current tools currently lack aviation-specific workflows. C2’s Meridian dedicated airport software is a centralised, fully-configurable platform with industry-specific language and service layers built in. Control business continuity, operational resilience, and IT disaster recovery from one solution purpose-built for your needs.
Empowering operational resilience for nearly two decades, Continuity2 is trusted by
The C2 tool we have been using at IATA has been great so far. More updates and time need to be spent on updating it but overall we are very satisfied. The customer support is amazing. There are many pros to the use of C2 for IATA for our business continuity. The layout is quite good, and one is able to understand the various logos once using it. The actual functionalities are amazing, the ability to call the customers, and clients and team members. And the ability to have users involved that are not part of the system. What is also amazing is the support team and the quick response times.
- Rohan V., Fraud Prevention
Key Features of C2's Meridian BCMS
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Management Information & Reporting
A real-time overview of your entire BCMS.
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Business Impact Analysis (BIA)
Conduct, analyse, and get your BIA reports.
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Plan
ManagementCreate any plans with ease with our Template Creator.
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Risk
ManagementStreamline your risk assessments with our fully integrated RMS.
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Operational Resilience
Smart automation for Operational Resilience framework.
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Exercise & Testing
Carry out drills and exercises from start to finish.
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Corrective
ActionFully functioning corrective action tracking system.
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Audit & Compliance Management
Conduct internal audits with minimal effort.
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Document
ManagementManage all documents with smart reminders and version control.
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Policy Management
Manage your BC plans based on policy and KPIs.
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Incident Management
Create and track incidents with real-time updates and native mobile app.
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IT Disaster recovery
Automate your IT DR plans based on priority.
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Why Choose C2 Meridian Software?
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20+ Years Industry Experience
We’ve been empowering resilience for decades & know this discipline inside-out.
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Unrivalled Service & Support
Our technical analysts & service delivery team are with you every step of the way.
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Incident Notification
In-built system to make it easy to communicate quickly across multiple channels.
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UX Approach
We design every part of the User Experience from scratch, to make things simple and intuitive for you.
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State-Of-The-Art Security
Choices of user authentication solutions, e.g. MFA and SSO.
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ISO Accredited
Aligned to international best practices. ISO 22301:2012 & ISO 22317:2015
Go Ahead, See What C2 Can Do!
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Demo
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Tell us about you.
From the number of plans you're looking to manage to the specific functionality that your business needs. The more we know, the more we will make BC easy and effective to implement. -
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See Continuity2 in action.
Our experts will demonstrate how our BCMS will streamline your processes and achieve resilience. You will see a product walkthrough, hear case studies, success stories, and ask questions! -
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Implement it your way.
Our BC experts tailor your implementation based on your specific requirements, working closely with you every step of the way.
Don't just take our word for it.
Business Continuity Solutions Provider for Organisations Worldwide
Paul G.
BCRM Manager
Helen T.
Business Continuity Manager
Rohan V.
Fraud Prevention
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FAQs
What is airport business continuity software?
Airport-specific continuity software is a centralised platform designed to manage and maintain uninterrupted airport operations. It helps identify critical services (e.g., baggage handling, security, and air traffic coordination), map physical and IT dependencies, and automate plans to minimise passenger disruption during emergencies.
Does this platform support unified operational resilience for airports?
Yes. C2’s Meridian merges Business Continuity Management (BCM), Operational Resilience, and IT Disaster Recovery into a single unified environment. Our airport workflows use aviation-specific terminology and service-layer mapping to align critical functions like passenger flow, security, and aircraft turnaround.
How does airport continuity software support risk assessment and mitigation?
C2’s Meridian BCMS supports detailed Business Impact Analysis (BIA) and risk assessments for core airport services, including runway operations, terminal security systems, IT infrastructure, and supply-chain dependencies. It prioritises recovery actions by quantifying disruption tolerance and integrates mitigation strategies into unified recovery plans.
How does unified resilience improve the passenger experience at airports?
Unified resilience connects all critical airport services into a single coordinated framework, enabling faster response to disruptions and minimising operational silos. This means travellers benefit from fewer delays, quicker recovery during incidents, timely updates, and a smoother journey through the terminal. By aligning behind-the-scenes systems with passenger-facing services, unified resilience helps airports deliver a more reliable, efficient, and customer-focused experience, even under pressure.
Where can I learn more about Continuity2 Meridian BCMS Solutions?
Visit Our Software for a full overview of C2's Meridian BCMS key features. You can also explore more resources for planning business continuity and best practices in our Blog section.
Got a question? Send us your query and we will get back to you as soon as possible