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Building Resilience in the Telecoms Industry With World-Leading BCMS

Comprehensive business continuity management (BCM) is more imperative than ever for telecommunications companies to navigate disruptions and emergencies while minimising the impact on operations and maintaining their position in the market.

Communications service providers (CSPs) are indeed the cornerstone of today’s interconnected and global business environment. Continuity in telecommunications means continuity for all.

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Can you answer these questions with full confidence?

  • How do you monitor and detect disruptions in your telecom infrastructure?
  • Have you assessed potential threats and vulnerabilities to your telecom operations?
  • How do you ensure the security and integrity of your telecom operations?
EY reports 39% of telco Chief Information Security Officers (CISOs) believe security is insufficiently factored into strategic investments, making telcos even more vulnerable to growing cyber threats.
Planning for Business Continuity in the Telecommunications Sector

Planning for Business Continuity in the Telecommunications Sector

Effective BC planning involves establishing critical functions, identifying potential risks and vulnerabilities, creating response plans by prioritising resources for quick recovery, training employees, and testing the plans regularly. Without a strategic approach in place, businesses may find it challenging to recover from crises, leading to significant financial losses, reputational damage, and even business failure.

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Strengthening Cyber Security for Communications Service Providers

Demand for connectivity continues to grow, and so do cyber threats. By integrating cybersecurity measures into business continuity planning, telcos can mitigate risks, protect against cyberattacks, maintain data integrity, and minimise the impact of security breaches on business operations and customer trust.

Strengthening Cyber Security for Communications Service Providers
According to Cisco, CSPs must transform their technology architecture to seize potential opportunities by investing in five network domains: service and infrastructure orchestration, access, edge/MEC, transport, and core in order to enable automation, virtualization, cost reduction, and new revenue streams.
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Maintaining a Competitive Edge in Telco Business

CSPs need to invest in business continuity and operational resilience as they are crucial to ensure the uninterrupted operation of their networks and services, especially during times of disruptions. A comprehensive BCM software tool can help build and manage robust BC plans on a 24/7 basis.

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Using BCMS Solutions in the Telecoms Sector

Instead of spending manual hours planning and carrying out BC tasks, C2’s Meridian software allows players in telecommunications to create, store, manage, and distribute business continuity plans through smart automation and data collection. Investing in BC technology can help simplify and improve organisation-wide engagement.

Using BCMS Solutions in the Telecoms Sector

Key Features of C2's Meridian BCMS

  • Management Information & Reporting

    A real-time overview of your entire BCMS.

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  • Business Impact Analysis (BIA)

    Conduct, analyse, and get your BIA reports.

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  • Plan
    Management

    Create any plans with ease with our Template Creator.

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  • Risk
    Management

    Streamline your risk assessments with our fully integrated RMS.

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  • Operational Resilience

    Smart automation for Operational Resilience framework.

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  • Exercise & Testing

    Carry out drills and exercises from start to finish.

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  • Corrective
    Action

    Fully functioning corrective action tracking system.

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  • Audit & Compliance Management

    Conduct internal audits with minimal effort.

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  • Document
    Management

    Manage all documents with smart reminders and version control.

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  • Policy Management

    Manage your BC plans based on policy and KPIs.

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  • Incident Management

    Create and track incidents with real-time updates and native mobile app.

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  • IT Disaster recovery

    Automate your IT DR plans based on priority.

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I’d like to say a big thank you to C2 for the part that you have played in this. Your software has enabled us to provide a dynamic self-service approach which has helped the organisation take ownership of its business continuity requirements and no longer land that burden on just a few Officers. We thoroughly enjoy working with you and look forward to continuing our partnership over the coming years.

- Steve Dickson, Lead Emergency Planning & Resilience Consultant, Essex Council

Trusted by organisations across the world for the last 20 years and counting

Why Choose C2 Meridian Software?

  • 20+ Years Industry Experience

    We’ve been empowering resilience for decades & know this discipline inside-out.

  • Unrivalled Service & Support

    Our technical analysts & service delivery team are with you every step of the way.

  • ISO Accredited

    Aligned to international best practices. ISO 22301:2012 & ISO 22317:2015

  • UX Approach

    We design every part of the User Experience from scratch, to make things simple and intuitive for you.

  • Built for Frontline Workers

    A true, seamless high availability of BC plans through a native mobile app.

  • State-Of-The-Art Security

    Choices of user authentication solutions, e.g. MFA and SSO.

Don't just take our word for it.

Business Continuity Solutions Provider for Organisations Worldwide

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Demo

  • 1

    Tell us about you.

    From the number of plans you're looking to manage to the specific functionality that your business needs. The more we know, the more we will make BC easy and effective to implement.
  • 2

    See Continuity2 in action.

    Our experts will demonstrate how our BCMS will streamline your processes and achieve resilience. You will see a product walkthrough, hear case studies, success stories, and ask questions!
  • 3

    Implement it your way.

    Our BC experts tailor your implementation based on your specific requirements, working closely with you every step of the way.

FAQs

What is Business Continuity?

Business continuity is the planning and preparation required to ensure the organisation can maintain its operations when unexpected or disruptive events occur. With the right tool, the organisation can develop and implement a successful business continuity plan that withstands disruptions and maintain and recover operations as effectively and efficiently as possible.

What is Operational Resilience?

Operational Resilience refers to the collective ability of an organisation’s workforce, culture, and structure to maintain critical functions during unexpected events or disruptions. Resilient organisations are built with strong employee engagement where people work and collaborate with a shared purpose.

Who is responsible for the Business Continuity plan?

In resilient organisations, the Emergency Planning Officer usually oversees business continuity plans to ensure that the organisation can continue to run in the event of emergencies or disruptions. The job title can vary, including Emergency Management Specialist, Emergency/Disaster Preparedness Coordinator, and Crisis Management Officer.

What are the benefits of implementing Business Continuity software within the telecommunications industry?

BCMS solutions offer a structured and efficient approach to managing business continuity efforts. It helps streamline planning, assess risks, allocate resources, facilitate communication, conduct testing, and ensure compliance. By leveraging such software, telcos can enhance their preparedness, responsiveness, and resilience in the face of disruptions or emergencies.

Where can I learn more about Continuity2 Meridian BCMS Solution?

Visit Our Software for a full overview of C2's Meridian BCMS key features. You can also explore more resources for planning business continuity and best practices in our Blog section.

Got a question? Send us your query and we will get back to you as soon as possible